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Tenant Verification

Are there any requirements for the devices used for verification?

Are there any requirements for the devices used for verification?

You can perform verification on a computer, laptop, or mobile devices with internet access, having a minimum screen resolution of 1136 x 640 pixels. Verification is done through a web browser, and there is no need to download any applications. Supported browsers include:

  • Microsoft Internet Explorer
  • Google Chrome
  • Safari
  • Firefox
  • Opera
  • Android
  • Safari (iOS)

To perform identity verification through a “video selfie” (remember that there are other verification methods that do not require this), you need a webcam or built-in camera in your mobile device with a minimum resolution of 1.2 megapixels.

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