Help Center

You can access settings from anywhere on the platform: click the user icon in the top right corner of the screen, then select Your account. There you will find three sections: Personal data, Login and security, and Help. In the Help section, you can navigate to the Help Center containing answers to frequently asked questions or contact our team directly.

In the Personal data section, you will find three options:

• User view – information on which panel you are currently using (tenant or landlord). Using the "Change" button, you can switch the view to the other role.
• Email address – the address associated with your account. You cannot change it independently from your account settings – email us at info@simpl.rent, and our team will help you set up a new address.
• Phone number – you can edit it yourself using the "Change" button.

In this section, you can manage access to your account:

• Password – if you log in using a password (rather than via a Google account), click "Change", then "Generate link to change password". We will send a link to set a new password to your email address.
• Delete account – to delete your account, write to us at rodo@simpl.rent.
• Logout from all devices – a single click closes all active sessions, for example, if you logged in on a shared computer.